Donors and co-locating agencies create projects in pursuit of more than one of six benefits. Typical combinations include the desire to both enhance access and to strengthen partnering agencies. The hope: to strengthen agencies that have a shared mission. The goal: simultaneously promoting sustainability and innovation. These are only the most common combinations. When done well, all real estate and location decisions are made with the intention of building community. However, the attempt to aid neighborhood development alone without careful consideration of the "mission benefit" of colocation first can have a profoundly negative consequence for non-profit organizations. At the inducement of neighborhood leaders, non-profits can feel compelled to move to locations that do not enhance their ability to deliver on mission. To borrow a phrase from the movie Field of Dreams - if we build a new community services center they will indeed come. Unfortunately, they may come for the wrong reasons and the project is likely to be unsustainable.
Through collaboration and the development of formal and informal partnerships within the greater community, Heartwood House serves the residents of Ottawa who are marginalized, living in poverty, and/or in need of educational, mental health, emotional, physical, economic, employment, training or recreational support – Heartwood House provides an affordable, accessible workplace for small non-profit and charitable organizations to enable them to maximize their services through a mutually supportive hospitable and empowering environment for their clients and participants.
Our Member groups provide a wide range of services, information, networking and skill development opportunities to low income adults and families, new immigrants, people with differing abilities, people improving literacy or spoken English skills, people needing health and mental health supports, and people developing new employment, personal, or artistic skills.
What is one interesting fact about your space?
We strive to achieve positive community outcomes and earn revenues to support sustainability.
Heartwood House and the Unitarian Universalist Fellowship of Ottawa enjoy a highly successful partnership in the ownership of the property at 400-412 McArthur Avenue. Heartwood owns 87.5% and the Unitarians 12.5% of the building.
Heartwood House is also home to two other successful partnerships: the OC Transpo Lost & Found and the Everybody Wins! Electronics Recycling Program. Income generated is used to help support the work of the Heartwood community.
What are your favorite resources that you would recommend to others?
Our greatest resource is our Member groups. We are constantly looking for opportunities to share knowledge and expertise between one another so that we can learn from experience while being invested in sharing ideas.
We have learned that it takes intentional effort to build trust and community and that it takes time. By investing the time and energy there seems to be greater levels of engagement to share these resources and expertise. We are better together!
Center Name: Heartwood House
Location: Ontario, Canada
Center Website: www.heartwoodhouse.ca