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Professional Development

Do you manage a nonprofit center or are you in the process of developing a center? Curious about learning more about how to make the most of your building as a financial asset, a workspace, and a community? In this training series, NCN and Community Vision partner to introduce the basics and not-so-basics of asset management, property management, facilities management, and community management specifically with a social purpose real estate focus. These sessions are for any level of staff; they’re designed to be great refresher courses for experienced operators as well as good introductions for those newer in their roles.

What’s Included?

Organizational Access

Different staff members can participate in each session

8 Hours of Recorded Professional Development

2 hours each session

24 Additional Resources

Documents that help supplement the learning in each session

You will get an overview of each topic as outlined in each session description below, as well as these key takeaways:

  • Summary of responsibilities
  • Role of the person doing the job
  • Key tools
  • Tips on daily operations
  • Case studies from a practitioner


NCN Member Pricing


Non-NCN Member Pricing


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Asset Management icon

Introduction to Asset Management

What happens when the roof needs repairing or the windows need to be replaced? Asset management is planning for the long term stewardship of your building – as a financial asset, as a workplace, and as the place where you welcome your community. We will discuss planning a major capital improvement project, portfolio management, and the responsibilities of organizations that own their facilities or that have responsibility for the capital needs of their leased facility.

Who might benefit the most from this session: Executive Directors, Board Members, CFO, COO, Financial Managers or any role that includes the long-term stewardship and financial performance of the center

Meet the Speakers

Saul Ettlin – Community Vision
David Schrayer – NCN
Brika Eklund – Director of Real Estate – Self-Help

property management icon

Introduction to Property Management

How does running a multi-tenant nonprofit center differ from managing a standard commercial building and how is it the same? In this session we will highlight vendor selection, different types of leasing and licensing, and tenant relations, all through a social purpose real estate lens. We will review what typically falls under a property manager role and share tools for success.

Who might benefit the most from this session: Property Managers, Operations Managers, Financial Managers, or any role that includes leasing/tenant relations

Meet the Speakers

Saul Ettlin – Community Vision
David Schrayer – NCN
Faisal Abid – Director, Property Management – TSNE Mission Works
Eliot Melo – Property Manager – TSNE Mission Works

facilities management icon

Introduction to Facilities Management

Are you the one in charge of making sure your center meets the needs of your staff and tenants? If so, this session is for you. We will cover routine maintenance, emergency preparedness, conference room management, workspace planning, IT, and other aspects of facility operations.

Who might benefit the most from this session: Facilities/Operations staff, Office Coordinators, or any role that includes facilities/operations

Meet the Speakers

Saul Ettlin – Community Vision
David Schrayer – NCN
Chris Bowyer – Director of Building Operations – The Alliance Center

community management icon

Introduction to Community Management

We’ve all walked into a center and felt that “secret sauce” — a buzzing community, empowered tenants, and a place that feels like so much more than a workspace. How do you create and sustain a community? What infrastructure supports communication with and amongst tenants? How do you enlist tenants as stakeholders in the success of and safety within your workspace? This session will help you think about how to set the tone and create the collaborative infrastructure to build a welcoming, vibrant community within your center.

Who might benefit the most from this session: Executive Directors, Community Animators, Office Coordinators, and any role that directly interacts with or manages the tenant community

Meet the Speakers

Lexi Paza – NCN
Stefan Hostetter – Community Manager – Centre for Social Innovation
Saul Ettlin – Community Vision

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