Family Services has been making a difference in people’s lives for over 135 years. Since the beginning, we have sought to meet the changing needs of individuals and families in our community. Over time, our organization has evolved to include more than micro-level casework practice and now helps to shape policy, enhance systems and services, and improve the quality of community life, while still maintaining the direct services that support our neighbors. Family Services provides programs and services throughout the Hudson Valley including: Youth Services, Family Programs, Victim Services, Prevention, Community Safety and the Family Partnership Center—all geared to provide hope, improve lives and strengthen community.
Through collaboration and the development of formal and informal partnerships within the greater community, Heartwood House serves the residents of Ottawa who are marginalized, living in poverty, and/or in need of educational, mental health, emotional, physical, economic, employment, training or recreational support – Heartwood House provides an affordable, accessible workplace for small non-profit and charitable organizations to enable them to maximize their services through a mutually supportive hospitable and empowering environment for their clients and participants.
Our Member groups provide a wide range of services, information, networking and skill development opportunities to low income adults and families, new immigrants, people with differing abilities, people improving literacy or spoken English skills, people needing health and mental health supports, and people developing new employment, personal, or artistic skills.
What is one interesting fact about your space?
We strive to achieve positive community outcomes and earn revenues to support sustainability.
Heartwood House and the Unitarian Universalist Fellowship of Ottawa enjoy a highly successful partnership in the ownership of the property at 400-412 McArthur Avenue. Heartwood owns 87.5% and the Unitarians 12.5% of the building.
Heartwood House is also home to two other successful partnerships: the OC Transpo Lost & Found and the Everybody Wins! Electronics Recycling Program. Income generated is used to help support the work of the Heartwood community.
What are your favorite resources that you would recommend to others?
Our greatest resource is our Member groups. We are constantly looking for opportunities to share knowledge and expertise between one another so that we can learn from experience while being invested in sharing ideas.
We have learned that it takes intentional effort to build trust and community and that it takes time. By investing the time and energy there seems to be greater levels of engagement to share these resources and expertise. We are better together!
Center Name: Heartwood House
Location: Ontario, Canada
Center Website: www.heartwoodhouse.ca