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ISSofBC is one of the largest immigrant-serving agencies in Canada, with a national and international reputation in the field of migrant issues and services for immigrants and refugees. Every year, ISSofBC supports more than 20,000 people with a broad range of services through 14 offices located in Metro Vancouver and across BC. Streamlined access to care is a major need among newcomers, especially those with significant language, cultural and financial barriers. ISSofBC has had a long-held vision to address this need. With the support of selected community organizations with shared values, as well as funding support from government and the private sector, ISSofBC opened the ISSofBC Welcome Centre in Vancouver in 2016. The Centre houses 58,000 sq ft of residential units and support services delivered by ISSofBC and co-located community organizations including the VanCity Credit Union, Vancouver Association of Survivors of Torture (VAST), Mount Pleasant Family Centre Society, the Lower Mainland Urgent and Primary Care Centre and the Immigration and Refugee Legal Clinic. Building on the success of this model, ISSofBC opened the ISSofBC Welcome Centre in Surrey in 2019.


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