Needs Assessment Survey for Community Agencies

Online Resource Center

NCN’s Needs Assessment Tool Kit

 


From NCN Member on Ask-NCN 1/13/15

 

David Schrayer, Mill One

Below is the survey we developed and administered through a local chamber of commerce.
This was helpful in thinking about overall demand for the region that we serve by my biggest takeaway from the process is that nothing beats sitting down and talking to folks about their needs. This gives you a chance to connect, listen and explain the mission behind your center.

 

2014 Non-Profit Office Space Needs
By the MIDJersey Chamber of Commerce, MIDJersey Center for Economic Development and Isles, Inc.

Do you currently lease or own an office or other space for your organization? If not, skip to section 2.
o ( ) Yes
o ( ) No
o ( ) Other
How would you characterize your current office space?
o ( ) Class A, (highest quality, above average rental rate)
o ( ) Class B, (average quality, average rental rate)
o ( ) Class C, (below average quality, below average rental rate)
How many square feet of office space does your organization currently occupy?
Number of employees in this space?
Number of volunteers in this space?
How many visitors / customers do you have each day?
Is your current office space adequate to meet your needs?
o ( ) Yes
o ( ) No
If not, how many total square feet do you need?
What is the total amount you pay per month for your current space?
Is your current rent affordable?
o ( ) Yes
o ( ) No
If you know, how much extra do you pay, if any, for insurance a month?
If you know, how much extra do you pay, if any, for real estate taxes a month?
If you know, how much extra do you pay, if any, for water a month?
If you know, how much extra do you pay, if any, for electric a month?
If you know, how much extra do you pay, if any, for gas a month?
If you know, how much extra do you pay, if any, for common area maintenance a month?
If you know, how much extra do you pay, if any, for trash collection a month?
If you know, how much extra do you pay, if any, for janitorial services a month?
If you know, how much extra do you pay, if any, for load factor (portion of common area) a month?
If you know, how much extra do you pay, if any, for any other services a month?
What is the duration of your current lease?
o ( ) 12 months or less
o ( ) More than 12 months
When does it expire?
o ( ) 2014
o ( ) 2015
o ( ) 2016
o ( ) 2017
o ( ) Other:
Do you occupy any space other than office space? (check all that apply) (If not, skip to 19)
o [ ] Warehouse
o [ ] Storage
o [ ] Classroom
o [ ] Light industrial
o [ ] Other:
Per the previous question, if you do occupy any other space, how large are the spaces (in sq. ft.)
How much do you pay per month for this non-office space?
Is this non-office space adequate to meet your needs?
o ( ) Yes
o ( ) No
If not, how many total square feet do you need?
Please describe any additional costs you pay for this space such as pass-through etc.
What is the additional cost per month for these?

 

Section 2: The following questions are regarding your possible interest in available space at the Mill One Nonprofit Center.

Are you considering occupying, expanding or relocating either your office or non-office space within the next 2-3 years?
o ( ) Yes
o ( ) No
Office Space
o ( ) If yes, plan to move in < 6 months
o ( ) 6 – 11 months
o ( ) 1 – 3 years
o ( ) No plans
Non-office Space
o ( ) If yes, plan to move in < 6 months
o ( ) 6 – 11 months
o ( ) 1 – 3 years
o ( ) No plans
What is the total amount of space you would need: Office (in sq. ft.)?
What is the total amount of space you would need: Warehouse (in sq. ft.)?
What is the total amount of space you would need: Storage (in sq. ft.)?
What is the total amount of space you would need: Classroom (in sq. ft.)?
What is the total amount of space you would need: Light industrial (in sq. ft.)?
What is the total amount of space you would need: Other (in sq. ft.)?
Mill One will be offering building amenities and shared services to non-profits. Please tell us how important each of these services is to you.
Training / Convening Space – 25-50 people

1 2 3 4 5
essential to everyday operations ( ) ( ) ( ) ( ) ( ) not at all

Large conference rooms – 10 to 24 people

1 2 3 4 5
essential to everyday operations ( ) ( ) ( ) ( ) ( ) not at all

Small conference rooms – 4 to 9 people

1 2 3 4 5
essential to everyday operations ( ) ( ) ( ) ( ) ( ) not at all

Office furniture

1 2 3 4 5
essential to everyday operations ( ) ( ) ( ) ( ) ( ) not at all

Reception

1 2 3 4 5
essential to everyday operations ( ) ( ) ( ) ( ) ( ) not at all

IT and telephone services

1 2 3 4 5
essential to everyday operations ( ) ( ) ( ) ( ) ( ) not at all

Copy / Printer

1 2 3 4 5
essential to everyday operations ( ) ( ) ( ) ( ) ( ) not at all

Presentation Equipment

1 2 3 4 5
essential to everyday operations ( ) ( ) ( ) ( ) ( ) not at all

Performance Space

1 2 3 4 5
essential to everyday operations ( ) ( ) ( ) ( ) ( ) not at all

Exhibition / Display Space

1 2 3 4 5
essential to everyday operations ( ) ( ) ( ) ( ) ( ) not at all

Kitchen

1 2 3 4 5
essential to everyday operations ( ) ( ) ( ) ( ) ( ) not at all

Social events / networking

1 2 3 4 5
essential to everyday operations ( ) ( ) ( ) ( ) ( ) not at all

Among those you rated “1 to 2” which is the single most important service to you?
Select which of the following types of office spaces you prefer: (check all that apply)
o [ ] Private sound-proof office
o [ ] Private office
o [ ] Shared office
o [ ] Cubicles
o [ ] Open office
o [ ] Other:
Please identify your customer base. (check all that apply)
o [ ] Youth
o [ ] Low wealth/low income
o [ ] Addiction prone
o [ ] In need of community development
o [ ] Formerly incarcerated
o [ ] Special needs
o [ ] Other:
Which of the below best describes your operating hours? (check all that apply)
o [ ] 9AM-5PM Monday-Friday
o [ ] Mornings
o [ ] Afternoons
o [ ] Evenings
o [ ] Weekends
Are you interested in collaborating/sharing services more with other nonprofits?
o ( ) Yes
o ( ) No
o ( ) Maybe

Thank you for taking the survey!


Last updated byLeena Waite