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Jennifer Pedroni
25/Jul/2016

An event at our shared space has me changing my mind about the Olympics. For the past year I have been working with the tenants in our nonprofit center - the Community Partners Center for Health and Human Services (the Center) - on creating a collaborative environment designed to support partnerships among our organizations. We have a vision of providing one-stop, comprehensive services to families in the community. Over the course of our work together I have learned so much about what it takes to create the type of place where everyone feels comfortable and folks know each other. I am trusting that by creating the right environment individuals will make deeper connections. You can’t work well with someone unless you have strong and trusting relationships with them. Relationship before task is my mantra.


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18/Jul/2016

As my partner and I prepared to host a meal for his growing number of coworkers, I realized that many of the key ingredients for sharing a meal also apply to shared space. It’s no wonder that many nonprofit centers use the breaking of bread as a gateway to bigger, more important forms of collaboration. We learned at Streaming Social Good that collaboration isn’t something that’s natural – it’s something that you have to practice. A potluck is an easy way to practice and reflect on the principles of collaboration, while gathering with friends.  Here’s are my reflections on how the key ingredients of a good potluck apply to shared spaces:

  • The goal is clear! At great potlucks, you know why you’re there – to have fun and eat some great food. The same is true of strong shared spaces – every person knows why they’ve joined this group, why they’ve moved their offices under one roof with their partners.
  • The host gets things rolling, while inviting others to share their skills. The host of a potluck provides a little structure to the shindig, outlining the time and date, and the list of things that will be needed. Like a host, a shared space manager helps their community to identify the skills needed to meet their goals.
  • Invite people to volunteer. Once the menu is outlined, you invite people to volunteer to play a role. Whether someone brings a three-layer chocolate cake they worked on for hours or someone just grabbed a bag of chips and dip from the store, each role is important for a plentiful meal. In shared space, the leaders need to recognize all the contributions, small and large, that make the community possible. Everyone has a specialty that will shine when you let people play to their strengths.
  • Reap the rewards together. The best part of a potluck is eating the fruits of everyone’s labor. In the meal, you get to appreciate what has come together. While it may not be perfect, it will be bountiful. In shared space, it’s important to remember to celebrate the things that have happened because your community has come together under one roof. Savor the successes, no matter how small.

Take a moment to think about your shared space. If it were a potluck, would it be one that you’d show up to? If not, how can you realign things to make it easier for people to participate? Sometimes what seems to be a complex problem can be very simple if you look at it in a different light.


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11/Jul/2016

NCN helps nonprofit organizations share many kinds of organizational infrastructure – not just space. You may see or hear us talk about “shared services” from time to time. We define shared services broadly as the collaborative use of resources across traditional organizational boundaries. Multiple organizations, or multiple programs within a larger organization, establish shared services to collaboratively and more efficiently make use of equipment, staff, program resources, and much more. Most nonprofit organizations have a traditional organizational model with their own core operations such as purchasing, public relations, human resources, IT support, equipment, and workspace. Financial pressures drive nonprofit organizations to look for new, cost-effective structures. Shared services offer a long-term solution by allocating much-needed resources to multiple organizations for a fee. Virtually any resource that does not uniquely fulfill an organization’s mission has the potential to be shared, including, but not limited to, things like busses, IT, software, reception, purchasing services, payroll, HR, volunteer management, and client intake. Why should my organization consider shared services? There are five key benefits:


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05/Jul/2016

That’s what I remembered about active shooter training when I heard a scream in the hallway while on a call with a client last week. I was at the Alliance Center, where NCN is a tenant, in a small conference room, surrounded by glass. I saw people running down the hall, shouting that someone had a gun. Then, I tried to hide in the tiny room when I saw a man walk by pointing a gun. After he passed, I darted to the bathroom across the hall since I didn’t have a safe exit route. As luck (if you can call it that) would have it, the shooter only wanted to harm his soon-to-be ex-wife and himself, not the rest of us.


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20/Jun/2016

In most for-profit coworking models, free, all-you-can-drink coffee is included in your membership fee. Coffee helps to animate the space, and gives people a reason to get away from their desks Tony Hsieh, CEO of Zappos, argues that to encourage innovation and ideas, people need to have the opportunity to “collide” with one another, to interact. In a shared space, the common coffee pot, helps to provide an opportunity for partners to interact – because let’s face it, coffee is a necessity in the working world.


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14/Jun/2016

Recently I’ve read a lot of articles about the dark side of collaboration and how collaborations can fall apart. I don’t disagree – collaboration is hard and we often don’t have the tools to get it right. La Piana’s article speaks to the challenges of the nonprofit competitive environment and the often ineffective processes around collaboration – sometimes not resulting in any real decisions being made. These are great points.


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25/May/2016

A recent question on Ask-NCN reminded me of a workshop I attended during our 2015 Building Opportunities Conference in Vancouver, BC on Identifying and Managing Risk in Social Purpose Real Estate. The presenter that resonated most with me was Mandy Hansen of Insight Specialty Consulting, who focused on ways that you can understand risk, especially risk from partnership. She suggested that all social purpose real estate projects (including nonprofit centers) conduct a “Risk Workshop,” a constructive way to assess potential issues. Here are the 4 steps to run your own Risk Workshop...


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09/May/2016

Facilitating Energize: High Impact Shared Spaces in Philadelphia was the highlight of the month of April from me. It is rare that we have so many practitioners from all across the country in one room – the energy is amazing! As we planned the curriculum, we wanted to make sure that there was plenty of time for peer learning.


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03/May/2016

Just back from an action-packed week in Philadelphia! We had a sold-out Energize training on Wednesday and the mix of long-standing centers and new projects was invigorating! On Thursday, we piloted Streamlining Social Good: Overcoming Barriers to Nonprofit Resource Sharing. A terrific group of speakers, moderated by Syon Bhanot of Swarthmore College, led us through lots of concepts nonprofits don’t usually contemplate. Here are my take-aways...


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25/Apr/2016

When I’m traveling, I like to stop by and visit our members when I can. To date, I’ve visited 41 different nonprofit centers around the US and Canada – of course, Denver has a slew of shared spaces, so it’s easy to rack up the numbers. Most recently I was in Northern Kentucky, and I stopped by The Clearinghouse, cSpace, and The Plantory in an epic shared space road trip.


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